Senior Small Commercial Lines Portfolio Underwriter - (grand rapids, michigan) in Grand Rapids, Michigan For Sale
Senior Small Commercial Lines Portfolio Underwriter
Job ID : xxxx Location: Grand Rapids, MI
Functional Area: Underwriting SBU: xxxx0 : Michigan Region
Position Type: Full : Time
Education Required: Bachelors Degree
Experience Required: 3 : 5 Years
Relocation Provided: No
Job Description
"Where Great People Build Successful Careers"
The Hanover Insurance Group is seeking a Senior Small Commercial Lines Portfolio Underwriter to join our growing team in either Grand Rapids or Howell, MI.
Position Summary:
Portfolio Underwriters are responsible for renewal underwriting and retention on accounts handled by the Renewal Center for Commercial Lines business. During the course of executing on this responsibility, the Portfolio Underwriter is expected to partner with Production Underwriters and Field; investigate and promote franchise value opportunities including but not limited to cross sell and up sell for renewal accounts handled; engage in producer management of assigned agency plant as necessary and appropriate; and act as the owner of individual renewal portfolio (book and agency) profit and loss. The Portfolio Underwriter should work closely with their UT partner to ensure all policies are underwritten in the most efficient and effective manner while meeting service standards and performance goals.
Responsibilities/Essential Functions:
: Underwrites and manages CL renewal business handled by the Renewal Center for respective agency assignments. Responsible for individually underwriting and servicing the non:bypass accounts in their assigned portfolio, including adequately pricing the exposures to attain desired profit returns.
: Responsible for contributing to target profit and loss metrics for assigned portfolio. Contributes to portfolio mix in accordance with corporate and Renewal Center mix targets. Recommend pricing decisions in line with Retention and New Money objectives.
: Handles endorsements on Renewal Center book of business that fall outside of the endorsement authority letter of Rating or Renewal Center UTs. Handles cancellations on Renewal Center book of business that fall outside of the scope of Renewal Center UTs.
: Effectively delivers renewal quotes at appropriate threshold in a professional manner, including quote proposals, cross sells, up sells, and segment expertise awareness as appropriate. Provide product knowledge transfer to agents so they can effectively sell Hanover as the go to market for their customers. Coordinate with relevant colleagues to effectively manage renewal activities and retention on accounts handled in Renewal Center.
: Actively interacts with internal and external customers to enhance the business relationship and improve retention ratios. Effectively presents a clear and consistent underwriting appetite to our production force.
: Operates within the scope of assigned authority statement.
: Involved in Renewal Center and agency management strategies, tactics and activities, and staff meetings, as appropriate. Participate in field visits to enhance the Renewal Center/Field Office strategy and Agency relationship (Face to name events), marketing events (trade shows, agency training events, etc.), as appropriate.
: Measures of Success: Loss Ratio/Profitability, Renewal Retention, Quality of referrals and file reviews/ audits, New Money, Upsell/Cross:sell results, Service Level metrics, and LOB and class mix targets.
Position Requirements
Required Skills, Key Competencies and Experience:
Bachelors degree preferred and 3+ years of renewal underwriting experience. Strong underwriting skill and coverage knowledge; ability to make underwriting decisions on BOP and CPP accounts up to 50,000 premium size; Underwriting systems knowledge to document and underwrite accounts within workflow expectations; Ability to manage workload to meet goals and service standards, while following workflow standards.
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